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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Linda W

March 9, 2023

5  out of  5 rating by Linda W
"Michelle consistently provides me with personalized service and follows through with great communication making me feel like a valued customer. I appreciate her customer service and attention to detail which is so important to me. There should be more than five stars!"

Brett Ingram

February 28, 2023

5  out of  5 rating by Brett Ingram
"Once again Neil has gone above and beyond to meet our needs!!"

Amber Smith

February 27, 2023

5  out of  5 rating by Amber Smith
"Switched insurance companies and Neil did a great job answering my questions and emailing this a quick and smooth transition. Will refer out!"

erik cortez

February 15, 2023

5  out of  5 rating by erik cortez
"Neil has been a great point of contact and service rep. Always been very helpful and in constant contact replies at a quick rate. I know I can go to him with any of my insurance needs and he has us covered. Thank you Neil"

Ruby Leanos

February 14, 2023

5  out of  5 rating by Ruby Leanos
"I was looking to get renters insurance and happened to come across this specific State Farm location. After receiving my quote from Michelle, who was very prompt and clear with communicating and answering all my questions- I decided on moving forward with renters insurance as they had the best quote to offer me and the customer service was lovely. Overall, I would highly recommend them if you are in the market for any of the services they can offer you."

Chan Pnavong

February 12, 2023

4  out of  5 rating by Chan Pnavong
"I've known Ross Lopez since I was a child,he's been good to me and my family...always there when we have any questions."

Glendy Carranza

February 10, 2023

5  out of  5 rating by Glendy Carranza
"(Translated by Google) Very good attention and speed of service, many thanks to Neil Ross Lopez for his attention and help. (Original) Muy buena atención y rapidez en el servicio muchas gracias a Neil ross Lopez por su atención y ayuda ."

Gloria Holguin

February 8, 2023

5  out of  5 rating by Gloria Holguin
"Very professional and helpful and I appreciate her patience and knowledge!"

Betsy Delgadillo

February 8, 2023

5  out of  5 rating by Betsy Delgadillo
"Staff throughly answered my questions and explained the insurance I’m getting in detail. Very knowledgeable and friendly. Recommend and will send others their way."

Somonea Cheng

February 7, 2023

5  out of  5 rating by Somonea Cheng
"I have been with Ross Lopez - State Fram for over 10 years now. They are always there to help me especially Frances Spijker. She’s always there and willing to help with whatever I needed from Worker Compensation policy, business liability insurance, and much more. I would highly recommend this agency if you need to acquire insurance for your property or business. Friendly customer service and employees."

Sergio Napoles

February 7, 2023

5  out of  5 rating by Sergio Napoles
"They are very helpful. Anything I needed help with or any questions I needed answered, Frances was there with all my answers. Highly recommend"

Charlie Alpers

January 19, 2023

5  out of  5 rating by Charlie Alpers
"We have been clients of Ross Lopez for more than 30 years! We have received consistently excellent service for home, auto, and renter's policies over the years."

channarith sam

January 13, 2023

5  out of  5 rating by channarith sam
"We do business with Mr. Ross Lopez for 20 years now . He is an amazing agent to do business with."

Paloma Mariscal

December 23, 2022

5  out of  5 rating by Paloma Mariscal
"Fran from Ross Lopez office went above and beyond while helping me resolve an issue. I will be reaching out to Fran in the future she is by go to person. -Gloria M."

Habib Ahmadi

December 9, 2022

5  out of  5 rating by Habib Ahmadi
"Michelle is fantastic, great customer service. She explains everything clearly and very patient. I recommend her to everyone."

Cephas Hisatake

December 7, 2022

5  out of  5 rating by Cephas Hisatake
"If you’re looking for great customer service AND someone trustworthy enough to trust with all of your insurance needs, Ross Lopez is the agent for you! His knowledge and attention to detail is unmatched and definitely made the difference for our family when deciding on a new policy for our vehicle, home, and business!!! 1000% would recommend him!!!!"

Mayra Ramirez

November 10, 2022

5  out of  5 rating by Mayra Ramirez
"Frances Spikjer is a wonderful person to work with and a real asset to her role. Not only is she knowledgeable in her field, but she provides excellent customer service. I have had the pleasure of working with Frances for over 10+ years and she never fails to impress me."

Mark Del Barba

September 13, 2022

5  out of  5 rating by Mark Del Barba
"Our nonprofit Operation Dez Strong needed liability insurance. We found a friend at State Farm in Brentwood Ca. Ross, Frances and Michelle are amazing representative of State Farm. Operation Dez Strong highly recommends this office. Professional and caring. Thank you Mark Del Barba"

Cindy Woodbury

September 6, 2022

5  out of  5 rating by Cindy Woodbury
"I have been with State Farm for over 45 years. The customer service is always excellent and they really care about their customers! Thank you!"

Jazlyn Sandoval

September 6, 2022

5  out of  5 rating by Jazlyn Sandoval
"State Farm has renewed my faith in companies caring for their customers. Michelle went above and beyond in helping me with my financial needs in a knowledgeable and helpful manner. She really made me feel heard and taken care of. Thank you, State Farm!!"

Brandon Diaz

September 6, 2022

5  out of  5 rating by Brandon Diaz
"Thank you State Farm for your help. Please let Michelle Know she is wonderful (and she has a great last name!) I've been with two other insurance companies and this one feels like they actually care and want to help me"

Amanda Schmidt

June 16, 2022

5  out of  5 rating by Amanda Schmidt
"Neil helped me out! He was great."

Fatima Cacho

April 27, 2022

5  out of  5 rating by Fatima Cacho
"The service is great, I like this place. The agents are nice and helpful. In my case the person that helps me the most is a lady named Frances Spijker, she is always in a very good mood and is very patient; she will answer all your questions by phone, mail or in person. I absolutely recommend this place."

Randi Akana

April 5, 2022

5  out of  5 rating by Randi Akana
"I have been with Ross Lopez for many years. This office awesome. I highly recommend."

Jennifer Ovalle

April 2, 2022

5  out of  5 rating by Jennifer Ovalle
"The customer service was great, Michelle was very patient with me and was very detailed when explaining my policy and answered all of my questions, she’s very knowledgeable."