State Farm® Insurance Agent Ross Lopez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tony Douangmalalay
March 14, 2025
5
out of
5
rating by Tony Douangmalalay
"Great customer service!! Frances is Amazing!! Thank you for the fast service!!"
We responded:
"Thank you, Tony, for your positive feedback! We're delighted to hear that Frances provided amazing service. If you have any further questions or need assistance, feel free to reach out. - Ross Lopez"
Peggy B. Perazzo
March 11, 2025
5
out of
5
rating by Peggy B. Perazzo
"Ross Lopez and his staff have provided excellent service for over 10 years. They recently helped me with a concern about our roof and questions about our homeowners insurance."
We responded:
"Thank you, Peggy, for your kind words and for trusting us for over 10 years! I'm glad to hear that my team and I were able to assist you with your concerns about your roof and homeowners insurance. Providing excellent service is our priority, and we're here to help with any future needs you may have. Please don't hesitate to reach out if you have more questions. - Ross"
Eva Nicolosi
March 9, 2025
5
out of
5
rating by Eva Nicolosi
"Both Michelle and Frances have been extremely helpful to me. I have needed to navigate multiple instances of making adjustments to my insurance policy. They are both great at responding quickly and following up. They are a pleasure to work with."
We responded:
"Thank you very much for your 5 Star Review Eva! I will relate your kind words to Frances and Michelle! Please let us know if we can help you any further. Best regards - Ross"
Craig Chavez
March 6, 2025
5
out of
5
rating by Craig Chavez
"It was my mom and dad who purchased auto, home and an umbrella policy from Ross so many years ago He treated them more like family than any old ordinary client. He was always happy to chat with them and address any of my parents concerns in a timely manner. That's why they kept him as their agent all these years. They have since passed on, dad in 2010, mom last November. Thank you for looking out for them, Ross. Craig Chavez"
We responded:
"• Thank you, Craig, for sharing such a touching review. It has been an honor to serve your parents over the years, and we are grateful for the trust they placed in us. Treating our clients like family is at the heart of what we do, and we're glad to have been able to support your parents. Please know that we're here for you as well, should you need anything. Thank you for your kind words and support. - Ross"
kapkeo keosomphanh
March 5, 2025
5
out of
5
rating by kapkeo keosomphanh
"My experience here is great. All my questions are answered very knowledgeable workers. I highly recommend trying this branch, keep up the good work guys."
We responded:
"Hi Kap, thank you for your wonderful review and your recommendation. We are glad that you had a great experience with us and that our team was able to answer all your questions. We strive to provide excellent customer service to our good neighbors. We appreciate your feedback and your trust in us as your local State Farm office. -Ross"
Lettie De Dios
February 26, 2025
5
out of
5
rating by Lettie De Dios
"Mr Ross Lopez has been very helpful in all my insurance needs including homeowners, vehicle, life insurance and many others. Him and his staff delivers an excellent customer service to me and my family. He is very knowledgeable and experienced professional in all State Farm insurance products. I will definitely refer him and State Farm to my family and friends fir all their insurance needs. He is a great asset to the company and wish him well and success in his business."
We responded:
"• Thank you, Lettie, for your wonderful feedback! We're thrilled to hear that Ross and his team have been able to assist you with your insurance needs and provide excellent customer service. Your referrals and support mean a lot to us, and we're grateful for your trust. If you or your family and friends need anything else, please don't hesitate to reach out. Wishing you all the best! - Ross"
Malychanh Bounlem
February 22, 2025
5
out of
5
rating by Malychanh Bounlem
"I’ve been with state farm for over 25 yrs excellent service I always get the help I need everytime I call and Ross Lopez always go above and beyond to make sure my questions and always willing to help in anyway he doesn’t treat us like his clients he treats us like his own family. Ross is very efficient and always professional and very good at what he does thank you Ross for all the years and your service. I would recommend State Farm to anybody I would give Ross and his team a 10 and a five star."
We responded:
"Thank you so much, Malychanh, for your incredible loyalty over the past 25 years! I'm grateful for the opportunity to be part of your journey and always happy to assist with your questions. Your trust in us means a lot, and we're here for you whenever you need us. Thanks again for the recommendation! -Ross"
Lynnang Phong
February 21, 2025
5
out of
5
rating by Lynnang Phong
"My agent is like family and never disappoint always taking care of my needs and he’s just a phone call away ."
We responded:
"I’m glad I have been able to assist you with all your insurance needs Lynnang! We appreciate kind reviews like yours as it's nice to see the impact we have on our customers. If you need any further assistance, please don’t hesitate to reach out! You and your family are always welcome! - Ross"
Mario Gallardo
February 20, 2025
5
out of
5
rating by Mario Gallardo
"Excellent service"
We responded:
"Thanks Mario! My team and I are glad to hear that we were able to help you with everything! If you have further questions, please call, or visit our office. We are always happy to help! -Ross"
Solika Im
February 19, 2025
5
out of
5
rating by Solika Im
"Ross is a great agent who makes my life easy when comes down to a question on insurance. My whole family bought insurance with him. I refer him to my friends and relatives."
We responded:
"I’m glad my team has been able to help with all your insurance needs Solika! We take your recommendation to heart and are always happy to hear the impact we have on our customers. It is always a pleasure speaking with you and we hope to do it again! -Ross"
Gigi Da Silva
February 14, 2025
5
out of
5
rating by Gigi Da Silva
"Frances and her team are extremely professional and always so helpful at taking care of all our personal and business insurance needs."
We responded:
"I’m glad my team was able to help you with all your insurance needs Gigi! It was a pleasure speaking with you! If you have further questions we are always here to help! - Ross"
Gilbert Britto
January 23, 2025
5
out of
5
rating by Gilbert Britto
"Coming up on 8 years with Ross, we’ve only met a couple of times but very friendly and kind and really knows his Insurance to get you the best deal possible."
We responded:
"Thank very much for your 5 Star Review and kind words Gilbert! My Team and I truly appreciate it! Please let us know if there's anything else we can do for you. best regards - Ross "
Will Stanton
January 21, 2025
5
out of
5
rating by Will Stanton
"Great"
We responded:
"Thank you for taking the time to leave us a nice review, Will! If you need assistance with any insurance matter, please call or visit our office. Hope to speak with you again soon! - Ross"
Richel Glodowski
December 19, 2024
5
out of
5
rating by Richel Glodowski
"Ross has always gone above and beyond in taken care of our family. He looks out for our family's best interest. Thank you Ross for taking great care of us all these years. God bless you and your team."
We responded:
"Thank you for your kind words, Richel. It’s been an honor to care for your family over the years. My Team and I truly appreciate your trust and support. We’re always here for you! Again, thank you! -Ross"
bam thammavong
December 3, 2024
5
out of
5
rating by bam thammavong
"Me and my family have been with State Farm for 2 decades! Their professionalism and customer service are second to none! If you ever need auto insurance, you should definitely have Ross Lopez help you out! One of the most honest and striving person in the business!"
We responded:
"Thank you so much for your loyalty and kind words, Bam! We’re honored to have served you and your family for two decades. It means the world to us to hear about your positive experience, and we’re always here to provide honest and exceptional service. Your recommendation is greatly appreciated! -Ross"
Nathaniel Santos
November 16, 2024
5
out of
5
rating by Nathaniel Santos
"I have had nothing but great experiences with my agent. The service that ross Lopez and his office has provided has been top notch. I have been a customer for over 10 years. Any time I have a question they are just a phone call away. Thank you for the many years for outstanding service."
We responded:
"Thank you, Nathaniel, for being such a loyal customer for over 10 years and for sharing your experience with us! We're thrilled to hear that you’ve consistently received top-notch service from the team. Your trust and kind words mean the world to us. We’re always just a phone call away whenever you need us! -Ross"
Specter5053
November 11, 2024
5
out of
5
rating by Specter5053
"Nice to see a local office with friendly knowledgeable staff."
We responded:
"Thank you for your kind words! We’re proud to be your local State Farm office and to have a team that’s dedicated to providing knowledgeable, friendly service. If there’s anything we can assist you with in the future, don’t hesitate to reach out! -Ross"
Natasha Barrett
November 11, 2024
5
out of
5
rating by Natasha Barrett
"Its a nice office with helpful people. There was a new guy there, nick is his name, he was very kind!"
We responded:
"Thanks, Natasha! We’re so glad you felt welcome and well-supported by our team, especially by Nick! We’re here to make sure you have a positive experience with your insurance, and we look forward to continuing to serve you.- Ross"
Allan Jose
November 5, 2024
5
out of
5
rating by Allan Jose
"My family's been with Ross Lopez's insurance agency for decades. This office has great service. Frances, in particular, has been a gem. She is responsive, organized, and very helpful. We couldn't keep our policies straight or updated if it were not for her help. Thanks to the whole team!"
We responded:
"Hi Allan! Thanks for your loyalty as long time Customer, I will relay your kind words to Frances. Please let ius know if you need more help in the future. We are here for you and your family. -regards Ross"
Johnny Khammanh
October 18, 2024
5
out of
5
rating by Johnny Khammanh
"Great service and they literally go above and beyond to help you. I’m a satisfied longtime customer."
We responded:
"Thank you for your wonderful review, Johnny! We truly appreciate your feedback and are delighted to hear that our team at Ross Lopez State Farm was able to provide you with exceptional service. Going above and beyond for our customers is our top priority, and we’re so glad to have you as a longtime customer. If you ever need assistance or have questions, please don’t hesitate to reach out—we look forward to serving you again! -Ross"
Mark Del Barba
October 11, 2024
5
out of
5
rating by Mark Del Barba
"Our nonprofit Operation Dez Strong needed liability insurance. We found a friend at State Farm in Brentwood Ca. Ross, Frances and Michelle are amazing representative of State Farm. Operation Dez Strong highly recommends this office. Professional and caring. Thank you Mark Del Barba"
We responded:
"Thank you for this great 5-star review, Mark! Thanks for choosing us for your Liability Insurance for your nonprofit organization, Operation Dez Strong. If you ever need anything, Michelle, Frances, and myself are here to help you out! -Ross"
Kari Arnold
October 4, 2024
5
out of
5
rating by Kari Arnold
"Frances Spijker is the BEST! She makes my life easier and is fast at getting me my certs. Thanks!!"
We responded:
"Your kind words have brightened my day, Kari! It's fantastic to hear that Frances has assisted you effectively and promptly. Her commitment to making our customers' lives easier is a cornerstone of our service here at Ross Lopez State Farm. When you need further assistance, please don't hesitate to contact us -Ross"
Jonatan Mendez
October 2, 2024
5
out of
5
rating by Jonatan Mendez
"Ive been a member of state farm for more than 5 years now. This office makes the process of managing my insurance needs simple and hasstle free, michelle is always willing to help and is very patient in helping me out when I have needed it."
We responded:
"Thank you so much for your loyalty and for sharing your experience, Jonatan! We're thrilled to hear that Michelle has been a great help, making your insurance needs hassle-free and providing patient support whenever needed. We truly value your continued trust over the past 5 years and look forward to being here for you in the future. Thanks again for choosing us! -Ross"
Drew Bandz
October 1, 2024
5
out of
5
rating by Drew Bandz
"Very helpful and easy to communicate with"
We responded:
"Thank you Drew for your 5 Star Review! We are always happy to assist you whenever or wherever you need us. Again, Thank you. Regards Ross"
Chet Allen
August 20, 2024
5
out of
5
rating by Chet Allen
"A wonderful family focused business very professional and with real true care and concern thanks to all"
We responded:
"Chet, I greatly appreciate your kind words about our office! Your satisfaction is the driving force behind what we do. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Thanks for being part of our State Farm family! -Ross"