State Farm® Insurance Agent Ross Lopez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pat Chansilaphet
July 31, 2025
5
out of
5
rating by Pat Chansilaphet
"Ross Lopez and his staff are really helpul and friendly. Most of my questions & issues are resolved via e-mails & text messages, but gets done quickly and professionally. Highly recommend"
We responded:
"Thank you for taking the time to share your thoughts, Pat! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Again, thank you for your 5 Star Review- Best ross"
Julie Thixayavong
July 29, 2025
5
out of
5
rating by Julie Thixayavong
"I’ve been with Ross Lopez for many years and still till today. Always came through for my family and I. I truly recommend him (State Farm) for any type of insurance you may need."
We responded:
"We’re honored by your positive feedback Julie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! thanks again! regards- Ross"
Sopha Phengdy
July 29, 2025
5
out of
5
rating by Sopha Phengdy
"I've been a customer of Ross Lopez for so many years that I don't remember when it started. He's very pleasant to work with and understands your needs on what policy you need. He makes everything so much easier. He has been very helpful on our recent car policy even though it was his day off on the weekend. I highly recommend him as your insurance agent."
We responded:
"Thank you for your 5-star review Sopha! It is my pleasure helping you when needed. My State Farm team and I are happy to be your good neighbor! Best regards- Ross"
Shari Osborn
July 26, 2025
5
out of
5
rating by Shari Osborn
"Nice friendly professional and helpful. He takes the time update our policies. Great job informative"
We responded:
"We’re thankful for your feedback Shari & Mike! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Regards- Ross"
L. M. Del Rosario
July 23, 2025
5
out of
5
rating by L. M. Del Rosario
"State Farm has been our insurance provider for as long as I can remember. My parents have been long time clients which is why I trust Ross Lopez. I do not ever need to worry about anything pertaining to insurance. Ross is always attentive and listens to ensure I receive the support I need. I’m thankful that I can put my trust in Ross, he always provides 5 Star service and puts my needs first. Thank you Ross Lopez and Team!"
We responded:
"Thank you for taking the time to share your thoughts, Leilani! We’re glad to know you’re satisfied with the service at our State Farm office and me. If you ever have any questions or need assistance, we’re here to help anytime! All the best - Ross"
Kristel Jones
July 21, 2025
5
out of
5
rating by Kristel Jones
"Frances Spijker has been most helpful with every request I have sent. Not only did Frances respond quickly to my request she resolved any issue I had almost immediately."
We responded:
"We’re thankful for your feedback Kristle! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best- Ross & Team"
Massyuki Hattori
July 21, 2025
5
out of
5
rating by Massyuki Hattori
"I've had a great experience with Ross Lopez! The staff is friendly, professional, and always quick to respond to my questions. They helped me find the best coverage for my needs at a reasonable price. I feel confident and well taken care of with their service. Highly recommended!!"
We responded:
"Thank you for your 5-star review Mr. Mas! My State Farm team and I are happy to be your good neighbor anytime! Regards- Ross"
Lori Huffman
July 17, 2025
5
out of
5
rating by Lori Huffman
"Mr. Lopez was very thoughful of my needs and communicated each step very well. He was very professional and personable. I enjoyed speaking with him and having him as my agent. :)"
We responded:
"Thank you for your AWESOME Review and your positive feedback Lori! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Best Ross"
Tia Boun
July 16, 2025
5
out of
5
rating by Tia Boun
"Excellent!"
We responded:
"Thank you for taking the time to share your thoughts, Tia! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again- Ross"
Raquel Manuntag
July 15, 2025
5
out of
5
rating by Raquel Manuntag
"Always happy to help and answer questions"
We responded:
"Thank you for your 5-star review Raquel! My State Farm team and I are happy to be your good neighbor! Take care- Ross"
KimThu Le-Vongphachanh
June 18, 2025
5
out of
5
rating by KimThu Le-Vongphachanh
"We have been with this company and, Ross, over 19 years. He always go out and beyond on working on our insurance policy. Always a quick response, too. We all very thankful for all the years of great customer service. Strongly recommended."
We responded:
"Hi Kim! Thanks for your 5 Star Review and kind words! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
saruot seng
June 10, 2025
5
out of
5
rating by saruot seng
"I have enjoyed working with Ross for decades now and he has always been extremely helpful! We plan on continuing with him for as long as possible."
We responded:
"Thank you for your 5 Star Rating Mrs. Seng! I enjoy and appreciate working with you and your family on your insurance needs for decades. Truly my pleasure and looking forward on more years to come! Again, Thank you! - Ross"
Aaron M
May 28, 2025
5
out of
5
rating by Aaron M
"Ross, Frances, and the rest of the staff have taking care of me and my family for decades. I've seen other depressed folks with insurance problems spend days trying to reach their "cheaper insurance companies" with no avail. But with State Farm even in tough times they have gone much above my expectations. I'm talking accidents, lawsuits, and minor issues that I'm not sure how I would have gotten through the problems without their help. Yes, quality insurance costs but you'll sure be glad you have when needed. These folks are the best!!"
We responded:
"Aaron, thank you for your amazing review and your loyalty to State Farm! I’m honored by your trust and respect. My staff and I are always happy to help you with any issues. State Farm is number one because of customers like you!! You are awesome! 😊 - Ross"
Daisy Inbua
May 16, 2025
5
out of
5
rating by Daisy Inbua
"I am incredibly impressed with his friendly personality and service. He is always able to quickly address my questions, provided excellent recommendations and meet all our insurance needs. My family and I our grateful for all the services he has provided us through out these years, not just for our auto but home and life. Always available when we need him day, nights or weekends. I highly recommend him for an insurance agent! Thank you Ross!"
We responded:
"Thank you, Daisy, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Ross"
Timothy Malicoat
May 1, 2025
5
out of
5
rating by Timothy Malicoat
"While coming into the office and taking care of my rentals, Frances Spijker has been extremely helpful. She took the time to show me step by step what I needed to do. Her advice made it easy to go through the self inspection and send off the information to State Farm without disturbing my renters. Thank you!"
We responded:
"Thank you, Timothy, for your kind words! I'm delighted to hear that Frances was able to assist you with your rentals and make the process smooth and straightforward. Her dedication to providing step-by-step guidance is something we truly value. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! – Ross"
Stephanie Spijker
April 30, 2025
5
out of
5
rating by Stephanie Spijker
"Very friendly and helpful staff. Always available to answer any questions you may have. Frances personally was kind and helpful in explaining all information thoroughly. I recommend!"
We responded:
"Thanks so much for this amazing 5-star review. It's always a pleasure to hear from our customers regarding the service they receive from our team. If you ever need anything, we are here for you. -Ross"
Bridget Manibusan
April 28, 2025
5
out of
5
rating by Bridget Manibusan
"Frances was so knowledgeable and helpful! It is a sigh of relief to know that our family is protected with insurance and we have these experts to guide us through the process!"
We responded:
"Thank you for your 5 Star Review Bridget! We truly appreciate this! regards- Ross"
Lina Khou
April 17, 2025
5
out of
5
rating by Lina Khou
"Frances is very friendly and helpful. Would highly recommend."
We responded:
"Thank you, Lina, for your kind words and recommendation! I'm delighted to hear that Frances has been friendly and helpful. Our team strives to provide excellent service, and your feedback means a lot to us. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! – Ross"
t You
April 15, 2025
5
out of
5
rating by t You
"Ross Lopez always gives my family the best service and his team is always helpful."
We responded:
"Thank you for your wonderful review! I'm thrilled to hear that you and your family have consistently received the best service from our team. We appreciate your trust and are always here to assist with any needs or questions you may have. Don't hesitate to reach out if there's anything more we can do for you. - Ross"
Tony Douangmalalay
March 14, 2025
5
out of
5
rating by Tony Douangmalalay
"Great customer service!! Frances is Amazing!! Thank you for the fast service!!"
We responded:
"Thank you, Tony, for your positive feedback! We're delighted to hear that Frances provided amazing service. If you have any further questions or need assistance, feel free to reach out. - Ross Lopez"
Peggy B. Perazzo
March 11, 2025
5
out of
5
rating by Peggy B. Perazzo
"Ross Lopez and his staff have provided excellent service for over 10 years. They recently helped me with a concern about our roof and questions about our homeowners insurance."
We responded:
"Thank you, Peggy, for your kind words and for trusting us for over 10 years! I'm glad to hear that my team and I were able to assist you with your concerns about your roof and homeowners insurance. Providing excellent service is our priority, and we're here to help with any future needs you may have. Please don't hesitate to reach out if you have more questions. - Ross"
Eva Nicolosi
March 9, 2025
5
out of
5
rating by Eva Nicolosi
"Both Michelle and Frances have been extremely helpful to me. I have needed to navigate multiple instances of making adjustments to my insurance policy. They are both great at responding quickly and following up. They are a pleasure to work with."
We responded:
"Thank you very much for your 5 Star Review Eva! I will relate your kind words to Frances and Michelle! Please let us know if we can help you any further. Best regards - Ross"
Craig Chavez
March 6, 2025
5
out of
5
rating by Craig Chavez
"It was my mom and dad who purchased auto, home and an umbrella policy from Ross so many years ago He treated them more like family than any old ordinary client. He was always happy to chat with them and address any of my parents concerns in a timely manner. That's why they kept him as their agent all these years. They have since passed on, dad in 2010, mom last November. Thank you for looking out for them, Ross. Craig Chavez"
We responded:
"• Thank you, Craig, for sharing such a touching review. It has been an honor to serve your parents over the years, and we are grateful for the trust they placed in us. Treating our clients like family is at the heart of what we do, and we're glad to have been able to support your parents. Please know that we're here for you as well, should you need anything. Thank you for your kind words and support. - Ross"
kapkeo keosomphanh
March 5, 2025
5
out of
5
rating by kapkeo keosomphanh
"My experience here is great. All my questions are answered very knowledgeable workers. I highly recommend trying this branch, keep up the good work guys."
We responded:
"Hi Kap, thank you for your wonderful review and your recommendation. We are glad that you had a great experience with us and that our team was able to answer all your questions. We strive to provide excellent customer service to our good neighbors. We appreciate your feedback and your trust in us as your local State Farm office. -Ross"
Lettie De Dios
February 26, 2025
5
out of
5
rating by Lettie De Dios
"Mr Ross Lopez has been very helpful in all my insurance needs including homeowners, vehicle, life insurance and many others. Him and his staff delivers an excellent customer service to me and my family. He is very knowledgeable and experienced professional in all State Farm insurance products. I will definitely refer him and State Farm to my family and friends fir all their insurance needs. He is a great asset to the company and wish him well and success in his business."
We responded:
"• Thank you, Lettie, for your wonderful feedback! We're thrilled to hear that Ross and his team have been able to assist you with your insurance needs and provide excellent customer service. Your referrals and support mean a lot to us, and we're grateful for your trust. If you or your family and friends need anything else, please don't hesitate to reach out. Wishing you all the best! - Ross"