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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edwin Madrid Fernandez Jr

August 8, 2025

5  out of  5
rating by Edwin Madrid Fernandez Jr
"Very helpful !!"
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Christine Stanek

August 8, 2025

5  out of  5
rating by Christine Stanek
"Got an excellent service with Nick - Very personable , and took time to answer all my questions !"
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Lisa K

August 5, 2025

5  out of  5
rating by Lisa K
"I have been getting property insurance through Ross for about 15 years, and workers’ Compensation and business insurance for the past 13 years. Their customer service has always been exceptional, especially thanks to Frances Spijker. Whenever my landlord updates the liability requirements, Frances immediately knows what needs to be done and handles it with professionalism and care. No matter how big or small the issues, she is always there to help and follows up to make sure everything is completed to my satisfaction. I just hope Ross value her as much as I do - because I would love to see her stay for many more years."
We responded:
"We’re thankful for your feedback Lisa! It’s our pleasure to assist you with your insurance needs. Thank you for your kind words and will pass it on to Frances. If there is anything else we can do to help, please let us know! Regards- Ross"
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Nicolas G

August 1, 2025

5  out of  5
rating by Nicolas G
"Frances helped me look into a new policy. She was very kind and helped me understand some of the more complicated insurance topics. I would definitely recommend Frances for all your insurance questions and needs!"
We responded:
"Thank you for your 5-star review Nicolas! My State Farm team and I are happy to be your good neighbor! Ross & Team"
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William Spijker

July 31, 2025

5  out of  5
rating by William Spijker
"I highly recommend Ross Lopez for your State Farm insurance needs. His office, particularly Frances, is always helpful and friendly, and willing to answer any question that I may have regarding my existing policies, including coverage and premium details. Give her a call today."
We responded:
"Thank you for reviewing our State Farm office Bill! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Regards- Ross"
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Marco Babich

July 31, 2025

5  out of  5
rating by Marco Babich
"Ross and his staff have always provided excellent service for both my personal and business insurance for over 25+ years"
We responded:
"We’re thankful for your feedback Marco! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best- Ross"
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Pat Chansilaphet

July 31, 2025

5  out of  5
rating by Pat Chansilaphet
"Ross Lopez and his staff are really helpul and friendly. Most of my questions & issues are resolved via e-mails & text messages, but gets done quickly and professionally. Highly recommend"
We responded:
"Thank you for taking the time to share your thoughts, Pat! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Again, thank you for your 5 Star Review- Best ross"
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Julie Thixayavong

July 29, 2025

5  out of  5
rating by Julie Thixayavong
"I’ve been with Ross Lopez for many years and still till today. Always came through for my family and I. I truly recommend him (State Farm) for any type of insurance you may need."
We responded:
"We’re honored by your positive feedback Julie! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! thanks again! regards- Ross"
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Sopha Phengdy

July 29, 2025

5  out of  5
rating by Sopha Phengdy
"I've been a customer of Ross Lopez for so many years that I don't remember when it started. He's very pleasant to work with and understands your needs on what policy you need. He makes everything so much easier. He has been very helpful on our recent car policy even though it was his day off on the weekend. I highly recommend him as your insurance agent."
We responded:
"Thank you for your 5-star review Sopha! It is my pleasure helping you when needed. My State Farm team and I are happy to be your good neighbor! Best regards- Ross"
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Shari Osborn

July 26, 2025

5  out of  5
rating by Shari Osborn
"Nice friendly professional and helpful. He takes the time update our policies. Great job informative"
We responded:
"We’re thankful for your feedback Shari & Mike! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Regards- Ross"
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L. M. Del Rosario

July 23, 2025

5  out of  5
rating by L. M. Del Rosario
"State Farm has been our insurance provider for as long as I can remember. My parents have been long time clients which is why I trust Ross Lopez. I do not ever need to worry about anything pertaining to insurance. Ross is always attentive and listens to ensure I receive the support I need. I’m thankful that I can put my trust in Ross, he always provides 5 Star service and puts my needs first. Thank you Ross Lopez and Team!"
We responded:
"Thank you for taking the time to share your thoughts, Leilani! We’re glad to know you’re satisfied with the service at our State Farm office and me. If you ever have any questions or need assistance, we’re here to help anytime! All the best - Ross"
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Kristel Jones

July 21, 2025

5  out of  5
rating by Kristel Jones
"Frances Spijker has been most helpful with every request I have sent. Not only did Frances respond quickly to my request she resolved any issue I had almost immediately."
We responded:
"We’re thankful for your feedback Kristle! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best- Ross & Team"
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Massyuki Hattori

July 21, 2025

5  out of  5
rating by Massyuki Hattori
"I've had a great experience with Ross Lopez! The staff is friendly, professional, and always quick to respond to my questions. They helped me find the best coverage for my needs at a reasonable price. I feel confident and well taken care of with their service. Highly recommended!!"
We responded:
"Thank you for your 5-star review Mr. Mas! My State Farm team and I are happy to be your good neighbor anytime! Regards- Ross"
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Lori Huffman

July 17, 2025

5  out of  5
rating by Lori Huffman
"Mr. Lopez was very thoughful of my needs and communicated each step very well. He was very professional and personable. I enjoyed speaking with him and having him as my agent. :)"
We responded:
"Thank you for your AWESOME Review and your positive feedback Lori! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Best Ross"
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Tia Boun

July 16, 2025

5  out of  5
rating by Tia Boun
"Excellent!"
We responded:
"Thank you for taking the time to share your thoughts, Tia! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again- Ross"
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Raquel Manuntag

July 15, 2025

5  out of  5
rating by Raquel Manuntag
"Always happy to help and answer questions"
We responded:
"Thank you for your 5-star review Raquel! My State Farm team and I are happy to be your good neighbor! Take care- Ross"
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KimThu Le-Vongphachanh

June 18, 2025

5  out of  5
rating by KimThu Le-Vongphachanh
"We have been with this company and, Ross, over 19 years. He always go out and beyond on working on our insurance policy. Always a quick response, too. We all very thankful for all the years of great customer service. Strongly recommended."
We responded:
"Hi Kim! Thanks for your 5 Star Review and kind words! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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saruot seng

June 10, 2025

5  out of  5
rating by saruot seng
"I have enjoyed working with Ross for decades now and he has always been extremely helpful! We plan on continuing with him for as long as possible."
We responded:
"Thank you for your 5 Star Rating Mrs. Seng! I enjoy and appreciate working with you and your family on your insurance needs for decades. Truly my pleasure and looking forward on more years to come! Again, Thank you! - Ross"
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Aaron M

May 28, 2025

5  out of  5
rating by Aaron M
"Ross, Frances, and the rest of the staff have taking care of me and my family for decades. I've seen other depressed folks with insurance problems spend days trying to reach their "cheaper insurance companies" with no avail. But with State Farm even in tough times they have gone much above my expectations. I'm talking accidents, lawsuits, and minor issues that I'm not sure how I would have gotten through the problems without their help. Yes, quality insurance costs but you'll sure be glad you have when needed. These folks are the best!!"
We responded:
"Aaron, thank you for your amazing review and your loyalty to State Farm! I’m honored by your trust and respect. My staff and I are always happy to help you with any issues. State Farm is number one because of customers like you!! You are awesome! 😊 - Ross"
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Daisy Inbua

May 16, 2025

5  out of  5
rating by Daisy Inbua
"I am incredibly impressed with his friendly personality and service. He is always able to quickly address my questions, provided excellent recommendations and meet all our insurance needs. My family and I our grateful for all the services he has provided us through out these years, not just for our auto but home and life. Always available when we need him day, nights or weekends. I highly recommend him for an insurance agent! Thank you Ross!"
We responded:
"Thank you, Daisy, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Ross"
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Timothy Malicoat

May 1, 2025

5  out of  5
rating by Timothy Malicoat
"While coming into the office and taking care of my rentals, Frances Spijker has been extremely helpful. She took the time to show me step by step what I needed to do. Her advice made it easy to go through the self inspection and send off the information to State Farm without disturbing my renters. Thank you!"
We responded:
"Thank you, Timothy, for your kind words! I'm delighted to hear that Frances was able to assist you with your rentals and make the process smooth and straightforward. Her dedication to providing step-by-step guidance is something we truly value. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! – Ross"
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Stephanie Spijker

April 30, 2025

5  out of  5
rating by Stephanie Spijker
"Very friendly and helpful staff. Always available to answer any questions you may have. Frances personally was kind and helpful in explaining all information thoroughly. I recommend!"
We responded:
"Thanks so much for this amazing 5-star review. It's always a pleasure to hear from our customers regarding the service they receive from our team. If you ever need anything, we are here for you. -Ross"
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Bridget Manibusan

April 28, 2025

5  out of  5
rating by Bridget Manibusan
"Frances was so knowledgeable and helpful! It is a sigh of relief to know that our family is protected with insurance and we have these experts to guide us through the process!"
We responded:
"Thank you for your 5 Star Review Bridget! We truly appreciate this! regards- Ross"
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Lina Khou

April 17, 2025

5  out of  5
rating by Lina Khou
"Frances is very friendly and helpful. Would highly recommend."
We responded:
"Thank you, Lina, for your kind words and recommendation! I'm delighted to hear that Frances has been friendly and helpful. Our team strives to provide excellent service, and your feedback means a lot to us. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! – Ross"
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t You

April 15, 2025

5  out of  5
rating by t You
"Ross Lopez always gives my family the best service and his team is always helpful."
We responded:
"Thank you for your wonderful review! I'm thrilled to hear that you and your family have consistently received the best service from our team. We appreciate your trust and are always here to assist with any needs or questions you may have. Don't hesitate to reach out if there's anything more we can do for you. - Ross"