State Farm® Insurance Agent Ross Lopez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
KimThu Le-Vongphachanh
June 18, 2025
5
out of
5
rating by KimThu Le-Vongphachanh
"We have been with this company and, Ross, over 19 years. He always go out and beyond on working on our insurance policy. Always a quick response, too. We all very thankful for all the years of great customer service. Strongly recommended."
We responded:
"Hi Kim! Thanks for your 5 Star Review and kind words! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
saruot seng
June 10, 2025
5
out of
5
rating by saruot seng
"I have enjoyed working with Ross for decades now and he has always been extremely helpful! We plan on continuing with him for as long as possible."
We responded:
"Thank you for your 5 Star Rating Mrs. Seng! I enjoy and appreciate working with you and your family on your insurance needs for decades. Truly my pleasure and looking forward on more years to come! Again, Thank you! - Ross"
Aaron M
May 28, 2025
5
out of
5
rating by Aaron M
"Ross, Frances, and the rest of the staff have taking care of me and my family for decades. I've seen other depressed folks with insurance problems spend days trying to reach their "cheaper insurance companies" with no avail. But with State Farm even in tough times they have gone much above my expectations. I'm talking accidents, lawsuits, and minor issues that I'm not sure how I would have gotten through the problems without their help. Yes, quality insurance costs but you'll sure be glad you have when needed. These folks are the best!!"
We responded:
"Aaron, thank you for your amazing review and your loyalty to State Farm! I’m honored by your trust and respect. My staff and I are always happy to help you with any issues. State Farm is number one because of customers like you!! You are awesome! 😊 - Ross"
Daisy Inbua
May 16, 2025
5
out of
5
rating by Daisy Inbua
"I am incredibly impressed with his friendly personality and service. He is always able to quickly address my questions, provided excellent recommendations and meet all our insurance needs. My family and I our grateful for all the services he has provided us through out these years, not just for our auto but home and life. Always available when we need him day, nights or weekends. I highly recommend him for an insurance agent! Thank you Ross!"
We responded:
"Thank you, Daisy, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Ross"
Timothy Malicoat
May 1, 2025
5
out of
5
rating by Timothy Malicoat
"While coming into the office and taking care of my rentals, Frances Spijker has been extremely helpful. She took the time to show me step by step what I needed to do. Her advice made it easy to go through the self inspection and send off the information to State Farm without disturbing my renters. Thank you!"
We responded:
"Thank you, Timothy, for your kind words! I'm delighted to hear that Frances was able to assist you with your rentals and make the process smooth and straightforward. Her dedication to providing step-by-step guidance is something we truly value. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! – Ross"
Stephanie Spijker
April 30, 2025
5
out of
5
rating by Stephanie Spijker
"Very friendly and helpful staff. Always available to answer any questions you may have. Frances personally was kind and helpful in explaining all information thoroughly. I recommend!"
We responded:
"Thanks so much for this amazing 5-star review. It's always a pleasure to hear from our customers regarding the service they receive from our team. If you ever need anything, we are here for you. -Ross"
Bridget Manibusan
April 28, 2025
5
out of
5
rating by Bridget Manibusan
"Frances was so knowledgeable and helpful! It is a sigh of relief to know that our family is protected with insurance and we have these experts to guide us through the process!"
We responded:
"Thank you for your 5 Star Review Bridget! We truly appreciate this! regards- Ross"
Lina Khou
April 17, 2025
5
out of
5
rating by Lina Khou
"Frances is very friendly and helpful. Would highly recommend."
We responded:
"Thank you, Lina, for your kind words and recommendation! I'm delighted to hear that Frances has been friendly and helpful. Our team strives to provide excellent service, and your feedback means a lot to us. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! – Ross"
t You
April 15, 2025
5
out of
5
rating by t You
"Ross Lopez always gives my family the best service and his team is always helpful."
We responded:
"Thank you for your wonderful review! I'm thrilled to hear that you and your family have consistently received the best service from our team. We appreciate your trust and are always here to assist with any needs or questions you may have. Don't hesitate to reach out if there's anything more we can do for you. - Ross"
Tony Douangmalalay
March 14, 2025
5
out of
5
rating by Tony Douangmalalay
"Great customer service!! Frances is Amazing!! Thank you for the fast service!!"
We responded:
"Thank you, Tony, for your positive feedback! We're delighted to hear that Frances provided amazing service. If you have any further questions or need assistance, feel free to reach out. - Ross Lopez"
Peggy B. Perazzo
March 11, 2025
5
out of
5
rating by Peggy B. Perazzo
"Ross Lopez and his staff have provided excellent service for over 10 years. They recently helped me with a concern about our roof and questions about our homeowners insurance."
We responded:
"Thank you, Peggy, for your kind words and for trusting us for over 10 years! I'm glad to hear that my team and I were able to assist you with your concerns about your roof and homeowners insurance. Providing excellent service is our priority, and we're here to help with any future needs you may have. Please don't hesitate to reach out if you have more questions. - Ross"
Eva Nicolosi
March 9, 2025
5
out of
5
rating by Eva Nicolosi
"Both Michelle and Frances have been extremely helpful to me. I have needed to navigate multiple instances of making adjustments to my insurance policy. They are both great at responding quickly and following up. They are a pleasure to work with."
We responded:
"Thank you very much for your 5 Star Review Eva! I will relate your kind words to Frances and Michelle! Please let us know if we can help you any further. Best regards - Ross"
Craig Chavez
March 6, 2025
5
out of
5
rating by Craig Chavez
"It was my mom and dad who purchased auto, home and an umbrella policy from Ross so many years ago He treated them more like family than any old ordinary client. He was always happy to chat with them and address any of my parents concerns in a timely manner. That's why they kept him as their agent all these years. They have since passed on, dad in 2010, mom last November. Thank you for looking out for them, Ross. Craig Chavez"
We responded:
"• Thank you, Craig, for sharing such a touching review. It has been an honor to serve your parents over the years, and we are grateful for the trust they placed in us. Treating our clients like family is at the heart of what we do, and we're glad to have been able to support your parents. Please know that we're here for you as well, should you need anything. Thank you for your kind words and support. - Ross"
kapkeo keosomphanh
March 5, 2025
5
out of
5
rating by kapkeo keosomphanh
"My experience here is great. All my questions are answered very knowledgeable workers. I highly recommend trying this branch, keep up the good work guys."
We responded:
"Hi Kap, thank you for your wonderful review and your recommendation. We are glad that you had a great experience with us and that our team was able to answer all your questions. We strive to provide excellent customer service to our good neighbors. We appreciate your feedback and your trust in us as your local State Farm office. -Ross"
Lettie De Dios
February 26, 2025
5
out of
5
rating by Lettie De Dios
"Mr Ross Lopez has been very helpful in all my insurance needs including homeowners, vehicle, life insurance and many others. Him and his staff delivers an excellent customer service to me and my family. He is very knowledgeable and experienced professional in all State Farm insurance products. I will definitely refer him and State Farm to my family and friends fir all their insurance needs. He is a great asset to the company and wish him well and success in his business."
We responded:
"• Thank you, Lettie, for your wonderful feedback! We're thrilled to hear that Ross and his team have been able to assist you with your insurance needs and provide excellent customer service. Your referrals and support mean a lot to us, and we're grateful for your trust. If you or your family and friends need anything else, please don't hesitate to reach out. Wishing you all the best! - Ross"
Malychanh Bounlem
February 22, 2025
5
out of
5
rating by Malychanh Bounlem
"I’ve been with state farm for over 25 yrs excellent service I always get the help I need everytime I call and Ross Lopez always go above and beyond to make sure my questions and always willing to help in anyway he doesn’t treat us like his clients he treats us like his own family. Ross is very efficient and always professional and very good at what he does thank you Ross for all the years and your service. I would recommend State Farm to anybody I would give Ross and his team a 10 and a five star."
We responded:
"Thank you so much, Malychanh, for your incredible loyalty over the past 25 years! I'm grateful for the opportunity to be part of your journey and always happy to assist with your questions. Your trust in us means a lot, and we're here for you whenever you need us. Thanks again for the recommendation! -Ross"
Lynnang Phong
February 21, 2025
5
out of
5
rating by Lynnang Phong
"My agent is like family and never disappoint always taking care of my needs and he’s just a phone call away ."
We responded:
"I’m glad I have been able to assist you with all your insurance needs Lynnang! We appreciate kind reviews like yours as it's nice to see the impact we have on our customers. If you need any further assistance, please don’t hesitate to reach out! You and your family are always welcome! - Ross"
Mario Gallardo
February 20, 2025
5
out of
5
rating by Mario Gallardo
"Excellent service"
We responded:
"Thanks Mario! My team and I are glad to hear that we were able to help you with everything! If you have further questions, please call, or visit our office. We are always happy to help! -Ross"
Solika Im
February 19, 2025
5
out of
5
rating by Solika Im
"Ross is a great agent who makes my life easy when comes down to a question on insurance. My whole family bought insurance with him. I refer him to my friends and relatives."
We responded:
"I’m glad my team has been able to help with all your insurance needs Solika! We take your recommendation to heart and are always happy to hear the impact we have on our customers. It is always a pleasure speaking with you and we hope to do it again! -Ross"
Gigi Da Silva
February 14, 2025
5
out of
5
rating by Gigi Da Silva
"Frances and her team are extremely professional and always so helpful at taking care of all our personal and business insurance needs."
We responded:
"I’m glad my team was able to help you with all your insurance needs Gigi! It was a pleasure speaking with you! If you have further questions we are always here to help! - Ross"
Gilbert Britto
January 23, 2025
5
out of
5
rating by Gilbert Britto
"Coming up on 8 years with Ross, we’ve only met a couple of times but very friendly and kind and really knows his Insurance to get you the best deal possible."
We responded:
"Thank very much for your 5 Star Review and kind words Gilbert! My Team and I truly appreciate it! Please let us know if there's anything else we can do for you. best regards - Ross "
Will Stanton
January 21, 2025
5
out of
5
rating by Will Stanton
"Great"
We responded:
"Thank you for taking the time to leave us a nice review, Will! If you need assistance with any insurance matter, please call or visit our office. Hope to speak with you again soon! - Ross"
Richel Glodowski
December 19, 2024
5
out of
5
rating by Richel Glodowski
"Ross has always gone above and beyond in taken care of our family. He looks out for our family's best interest. Thank you Ross for taking great care of us all these years. God bless you and your team."
We responded:
"Thank you for your kind words, Richel. It’s been an honor to care for your family over the years. My Team and I truly appreciate your trust and support. We’re always here for you! Again, thank you! -Ross"
bam thammavong
December 3, 2024
5
out of
5
rating by bam thammavong
"Me and my family have been with State Farm for 2 decades! Their professionalism and customer service are second to none! If you ever need auto insurance, you should definitely have Ross Lopez help you out! One of the most honest and striving person in the business!"
We responded:
"Thank you so much for your loyalty and kind words, Bam! We’re honored to have served you and your family for two decades. It means the world to us to hear about your positive experience, and we’re always here to provide honest and exceptional service. Your recommendation is greatly appreciated! -Ross"
Nathaniel Santos
November 16, 2024
5
out of
5
rating by Nathaniel Santos
"I have had nothing but great experiences with my agent. The service that ross Lopez and his office has provided has been top notch. I have been a customer for over 10 years. Any time I have a question they are just a phone call away. Thank you for the many years for outstanding service."
We responded:
"Thank you, Nathaniel, for being such a loyal customer for over 10 years and for sharing your experience with us! We're thrilled to hear that you’ve consistently received top-notch service from the team. Your trust and kind words mean the world to us. We’re always just a phone call away whenever you need us! -Ross"