State Farm® Insurance Agent Ross Lopez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pinky Singh
June 22, 2026
"Ross was great. I would have given more than 5 stars"
Cheryl Garcia
June 4, 2026
"Night and day experience from my prior State Farm agent. I couldn’t get the other agent to respond with policy changes and it would take one week to get a response back. Ross Lopez, on the other hand, has been highly responsive and attentive to my policy needs. My only regret is that I should have changed agents sooner."
Jay Sanaleuth
April 24, 2026
"Life insurance"
Denise Sneath
March 16, 2026
"Quick, easy, and helpful service!"
Gigi Da Silva
March 13, 2026
"Frances has been our agent for years and has always been extremely professional. She has always taken excellent care of all our personal and business insurance needs."
Stacy
March 5, 2026
"Francis has always been amazing with her customer service skills and knowledge. She goes above and beyond to assist me with any questions and concerns I have each time I contacted the office regarding my policy."
Kris
February 27, 2026
"Love our agent and our insurance team! They are always so helpful and quick to respond! I know insurance is expensive but they make it easy."
wendy bouathong
January 7, 2026
"I have been with State Farm Insurance since 2006 and have never had an issue. My agent, Ross Lopez, has been truly amazing—always quick to respond to any questions or concerns I’ve had. He consistently shows genuine empathy and makes the entire experience stress-free. I couldn’t ask for better service."
Thongmy Nakkoun CA-Stockton
December 26, 2025
"I have been with Ross Lopez for over 20 years and he is so helpful in every aspect and caring at that. I would recommend him to all my friends and relatives."
Keith Nance
December 18, 2025
"Ross Lopez Insurance has faithfully served our family and community for many. We always have experienced helpful, courteous support with our various insurance needs.
Today last minute I need documentation for a business transaction. Nicholas Monroe came through and made it possible to move forward before the Christmas break! Thanks Nicholas and thanks Ross Lopez State Farm Insurance!"
Vin Dee
December 15, 2025
"Frances at Farmers Insurance provided excellent service with outstanding professionalism and genuine care. She took the time to address all of my concerns thoroughly and did so in a timely manner. The entire experience was smooth, informative, and reassuring. I truly appreciate her dedication and highly recommend her services."
Dao Khammanh
November 25, 2025
"My family and I have had insurance through Ross and his team for many years. Great customer service and care. Ross always guides and goes out of his way to help my needs."
Jay Spangenberg
November 24, 2025
"I have had the pleasure of working with Ross Lopez and Frances Spijker for more than 10 years. If you are looking for a professional and responsive team that are interested in helping you with your insurance needs.... look no further. They are ready to help you when you need them. They continue to help me make sure the right insurance coverage and deductibles are in place. And when there is a problem...and there will be a problem...like a wild turkey flying into our 6 by 9-foot living room window...they are right there to help...window replaced! They truly are a professional State Farm team providing excellent service!"
Karan Gill
October 30, 2025
"We have used Ross and State Farm insurance for over 20 years and he provides an excellent Service with a smile 🤗 I recommend him highly for your business and personal Insurance needs."
Manuel
October 10, 2025
"I don’t usually do reviews but I was helped on a car insurance question I had in a very professional and helpful manner. My agent: Frances Spijker, was able to find the cause of the problem I was having and solved it in a short period of time. A lot of things have been taking more and more of my time; I’m glad my insurance isn’t one of them."
Alex Ross
October 8, 2025
"Ross’ team, Frances and Nick, have been so helpful to me. I moved from Texas and they were able to seamlessly transition my policy to California. When I got a new car and found a cheaper policy, they were incredibly understanding and cancelled my policy without question, even ensuring that I received a refund for the time that I had paid for. Thankful for them!"
Ruth England
October 2, 2025
"They the best here took care of all my issues. They’re very honest and very reliable. They get their job done and make sure everything‘s done right."
Boo Sasso
September 21, 2025
"Great customer service!"
R Bass
September 16, 2025
"I have worked with Russ and his knowledgeable team for well over a decade and have always received great service. They are expert at helping customers navigate an increasingly complex insurance system."
Marianne Villablanca
September 4, 2025
"Michelle was very friendly and knowledgeable in handling my insurance needs."
Shun
September 4, 2025
"I am pretty happy that I got help from Nick to get a quote for my car insurance. He is really professional, genuine and patient with my questions and helped me through to find a good plan. I would recommend him to others that need same help or assistance. Nick is the guy you should talk to and he will get the answer for you shortly and make the process much less stressful."
Sarah C
August 29, 2025
"I’ve had such a great experience working with Frances at State Farm. From the very beginning, she’s been professional, knowledgeable, and genuinely caring. She takes the time to explain every detail and make sure I understand my coverage options, without ever making me feel rushed.
What I appreciate most is how responsive and approachable she is—whether I have a quick question or need help with paperwork, Frances always gets back to me right away and makes the process smooth and stress-free. She goes above and beyond to find the best policies that fit my needs and budget.
If you’re looking for someone who truly cares about their clients and makes insurance feel easy, I highly recommend Frances at State Farm!"
Jennifer F
August 29, 2025
"I appreciated Nick’s help. He had a friendly and professional presence and helped me to sign off one car and add another to my policy. Thanks!"
Mishel Bixel
August 20, 2025
"I love working with Francis! She is always so kind, helpful, and goes above and beyond for our family. Anytime we have a question or need assistance, she’s quick to respond and makes everything so easy to understand. We truly appreciate her support and couldn’t ask for a better agent."
John Greenwood
August 17, 2025
"Highly recommended! I've been working with Ross Lopez and his associates at State Farm for over 30 years. Their super-fast responsiveness and professionalism are something quite unique. They are also just nice people. Even though I live in San Francisco, I continue to work with them because the experience continues to be so positive. I want to especially give high praise to Frances."